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Maintaining a Productive Workplace
ChevronTexaco strives to maintain a productive work environment where employees are treated with dignity and respect, which provides individuals with recognition and opportunities for growth and which fosters collaboration and open communication among co-workers and between employees and their managers.
If disputes or interpersonal conflicts arise, employees can use the company's dispute resolution programs, which are designed to offer a safe, fast and fair way to resolve disputes. Through our ombudsperson program, employees can contact a ChevronTexaco ombudsperson, who is responsible for providing neutral, confidential help and problem-solving techniques. ChevronTexaco's ombudspersons adhere to the Standards of Practice and Code of Ethics of The Ombudsman Association. Employees also can access the company's Steps to Employee Problem Solution program. The program, developed by a team of employees, is designed to offer a safe, fast and fair way to resolve disputes early and in a neutral setting.
The company also provides a 24-hour ChevronTexaco hotline that can serve as a problem-solving resource or mechanism for employees to report issues or concerns. The hotline is accessible to all employees; individuals not fluent in English can use the hotline's translation service. All calls are confidential, and employees can choose to make their calls anonymously. Issues raised on the hotline are forwarded to the appropriate individuals within the company for resolution.
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