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Background: Our Goal is Zero
Approach: Addressing Key Safety Challenges
Performance: Making Progress and Committed to Improve
Future Goals: Setting a Target for Incident Reduction
Background: Our Goal is Zero
Protecting the safety and health of people who work on our behalf or are affected by our operations is a core value at ChevronTexaco. In our view, every injury is preventable and our safety goal is simple: zero incidents.
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| Cape Town trainees tour a Caltex refinery. |
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Approach: Addressing Key Safety Challenges
We expect our business units to manage health and safety issues - alongside environmental issues - as rigorously as they manage all other aspects of their business. In the deployment of our Operational Excellence Management System, safety and reliability have been the initial priority areas for the development of new companywide guidelines and performance expectations. Our approach to the issue addresses our entire work force. We require contractors to meet the same health and safety expectations as employees.
We believe safe, reliable operations start with safe designs. ChevronTexaco facilities are designed and operated throughout their life cycle with the goal of preventing injuries and minimizing health and environmental impacts.
Following the 2001 merger of ChevronTexaco, we identified the following key safety challenges:
- Motor vehicle crashes are the No. 1 cause of work-related fatalities.
- Contractors account for roughly two-thirds of the hours worked on our behalf and more than 80 percent of work-related fatalities.
- Computer-related repetitive stress injuries account for more than 20 percent of employee work-related injuries.
To address these challenges, in 2002 ChevronTexaco established additional corporatewide performance expectations that build on our existing health and safety standards and programs. Specifically, we developed additional guidance for our business units in contractor safety management, motor vehicle safety, and repetitive stress injury prevention and reliability. We also instituted a number of new safeguards and guidelines, such as prohibiting cell phone use while driving on company business, creating new contractual safety standards and conducting mandatory computer workstation evaluations to assess those at risk of repetitive stress injuries.
In addition to our focus on operational safety, ChevronTexaco provides employees with a range of health and wellness programs and benefits, which vary across our different locations. In some places, where local medical services are inadequate, ChevronTexaco operates clinics that serve the health needs of employees and their families.
Performance: Making Progress and Committed to Improve
We profoundly regret that 16 people died in ChevronTexaco work-related incidents in 2002. While this number is down from the 2001 total of 23 fatalities, we view any work-related death as avoidable and are continually striving to reach our goal of zero incidents.
| ChevronTexaco Work-Related Fatalities |
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| Employees |
4 |
4 |
2 |
1 |
| Contractors |
20 |
14 |
21 |
15 |
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*1999-2001 data are combined Chevron and Texaco. 2002 data are ChevronTexaco.
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Although we are disappointed that we did not meet all of the aggressive targets we set for ourselves in 2002, we are proud of the overall progress we have made in improving our safety performance. Since 1999, we have reduced our total rate of work-related injuries and illnesses by over 30 percent for employees and nearly 60 percent for contractors. Also since 1999, our fatal accident rate is down by 70 percent for employees and more than 40 percent for contractors. Additionally, several operations around the world have demonstrated that incident-free operations are possible. In 2002, we recognized more than 20 of our businesses - representing more than 5,000 employees - for operating one year without a single employee injury.
Future Goals: Setting a Target for Incident Reduction
Our ultimate goal is zero incidents. Our near-term target is to reduce the total work force recordable incident rate by more than 25 percent each year, which would mean a rate of 0.25 injuries per 200,000 hours worked by 2006.
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Our Repetitive Stress Injury program targets the source of the most common workplace injuries.
Read full case study.
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Workers use a peer observation system to dramatically improve safety in the Gulf of Mexico.
Read full case study.
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