press release

Chevron Press Release - Chevron Reaches Out To Flood Victims

Free Information Program For Consumers, Businesses To Deal With Damaged Equipment

SAN FRANCISCO, March 5, 1998 -- As people and companies throughout California seek creative and inexpensive ways to protect their personal and business property from the wettest and most damaging winter in decades, a division of Chevron Corp. today announced a free program to help ensure that vehicles and engines of all sorts survive the deluge intact.

The two-part effort put together and staffed by Chevron's Global Lubricants Division is aimed at providing easy-to-understand technical know-how for Californians ranging from farmers and others who use heavy machinery to the weekend gardener whose lawn mower or leaf shredder got caught in a flooded garage.

"This is one way that we can use the tremendous technical resources of Chevron to help out flood victims throughout the state," said Global Lubricants Division Product & Brand Manager Floyd Sam. "If your car got washed out in a flood, your tractor was damaged or your chain saw drowned in the garage, we can help -- and it's free of charge."

Chevron Global Lubricants has taken two steps so far to assist flood victims: the company has set up a toll-free hotline staffed by Chevron experts who can answer a variety of questions on water-related damage to gasoline and diesel powered engines of all types. It also has compiled a fact sheet containing a broad range of tips on how to protect or repair water damaged equipment. The toll free number is 1-800-LUBETEK or 1-800-582-3835.

Chevron experts will staff the telephone line from 5:00 a.m. to 4:30 p.m. PST, Monday through Friday, and are eager to help Californians by offering advice, tips and techniques on how best to service a vehicle or tool that's powered by any gas or diesel engine.

Chevron Global Lubricants provides lubrication solutions to businesses that seek a competitive advantage in a variety of consumer, commercial and industrial applications. Headquartered in San Francisco, Calif., Chevron Global Lubricants is a business unit of Chevron Products Co., a wholly owned subsidiary of Chevron Corp.


Chevron's Tips for Dealing with Water Damaged Vehicles

Chevron Global Lubricants recommends towing your car, truck or equipment to a qualified mechanic for inspection. Remember, the following steps offer general guidelines for checking potentially damaged equipment. If there is any doubt how to perform these procedures safely, be sure to consult a qualified mechanic.

How to Check and Deal with Possible Water Damage

Engine Crankcase

  • Check the dipstick for water.
  • Check the crankcase oil level before starting the engine. If the oil level is too high, chances are that there is water in the crankcase. If any water is present, before starting the engine, drain and replace the crankcase oil and filter.
  • A vehicle that has been submerged in water may have water in the engine cylinders. This can cause damage when the engine is turned over. To avoid problems, remove spark plugs and turn the engine over several revolutions with the starter to expel any water present.
  • Replace the power steering fluid.

Fuel System

  • Remove air cleaner and ducting as required to determine if water is in the manifold, or the carburetor float bowl.
  • If water is found, flush out injectors or carburetor, fuel pump and lines.
  • Replace fuel filters and air cleaner.
  • Check for water in the fuel tank.
  • If water is found, drain the fuel tank and lines and refill with uncontaminated fuel.

Transmission and Differential

  • Drain and replace lubricant.

Brakes

  • Inspect master cylinder reservoir for water. If found, flush system with air and then fresh brake fluid.

Wheel Bearings

  • Clean and repack grease-packed wheel bearings. Replace seals.

Chassis Points

  • Grease all chassis fittings, including universal joints, clutch shaft linkage, parking brake cables, etc.

Electrical System

  • Dry out the vehicle. Water in electronic controls, electrical connectors and light sockets can result in corroded connectors and electrical malfunction.
  • Remove battery cables at the battery. Inspect and replace if necessary, otherwise, clean, reinstall and tighten the cables.
  • Remove distributor cap and remove all moisture from cap, rotor and other components, as well as plug-wire connectors.
  • Remove moisture from alternators. Inspect bearings, repack, or replace as necessary.
  • Remove moisture from starter motor, and starter solenoid.
  • Pull spark plugs, and dry or replace as necessary.
  • Further electrical work may be needed. The importance of a qualified mechanic cannot be stressed enough.

Special Considerations

  • Be sure to check any unused petroleum products for possible water contamination.
  • Make sure that any drained vehicle fluids are disposed of in a legal and environmentally sound manner.

Call Chevron's Technical Hotline at 1-800-LUBETEK (1-800-582-3835) Monday through Friday, 5:00 am to 4:30 pm PST if you have questions on your water-damaged vehicle or any other lubricated equipment.

Updated: March 1998